Gaurav Singh VOICES
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2022: The Era of conversation commerce
February 11, 2022, 4:10 PM IST
Till a short while ago, the key to a successful business was a great product. Businesses would focus on delivering a differentiated product that helped in addressing a need gap or a differentiated value proposition. …
February 11, 2022, 4:10 PM IST
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Role of conversational AI in shaping businesses and accelerating growth
October 4, 2021, 4:21 PM IST
The need for humanizing and speeding up customer interactions is rising rapidly. Customers expect businesses to assist them 24/7, anticipate their needs, and provide a quick resolution of issues. Companies deploy AI-powered assistants to manage…
October 4, 2021, 4:21 PM IST
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Top 10 benefits of adding a chatbot on your website
August 19, 2021, 9:44 PM IST
Today, an ever-increasing number of businesses are incorporating chatbots into their websites to offer an unrivaled customer service experience. Perhaps you are wondering what a web chatbot is? The simple answer is that it’s a…
August 19, 2021, 9:44 PM IST
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