Rishabh Goel VOICES
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Unlocking new possibilities for debt collections with AI Chatbots and Voicebots
June 12, 2023, 3:13 PM IST
As businesses strive to adopt a more effective approach towards customer engagement and retention, there is a demand for integrated, specialized, and intelligent strategies. A combination of technologies such as Artificial Intelligence (AI), Natural Language…
June 12, 2023, 3:13 PM IST
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Big Idea: Removing aggression from the debt- recovery equation could reduce banks’ NPAs
August 15, 2022, 10:47 AM IST
As per RBI’s financial stability report, released in December 2021, the Gross Non-Performing Assets (GNPAs) of banks may rise from 6.9 per cent in September 2021 to 8.1 per cent by September 2022 under the…
August 15, 2022, 10:47 AM IST
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