World Consumer Rights Day 2024: Jago Grahak Jago, here are 5 ways you can register your complaint against a company

5 ways to contact Consumer Affairs for registering grievances

• Users can call Consumer Affairs at these numbers -- 1800-11-4000 or 1915 -- to register their grievance. Users will be able to file their complaints on all days between 8 am to 8pm except national holidays.
  
• User can also send their grievances via SMS to this number -- 8800001915. Consumer Affairs assures that it will contact the user after receiving the message.
  
• The NCH app also allows users to register a complaint. This app is available on both Google Play Store and Apple App Store. The website was launched by the Department of Consumer Affairs to create awareness, advise and redress consumer grievances and act as a central registry for lodging consumer grievances.
  
• Consumers can also choose to register a grievance through the Umang app as well. UMANG(Unified Mobile Application for New-age Governance) app is a Government of India initiative which is developed by the Ministry of Electronics and Information Technology (MeitY) and National e-Governance Division (NeGD). Users can download the umang app and search for Consumer Affairs or National Consumer Helpline to register a consumer-related complaint.
  
• The Department of Consumer Affairs under the government of India also operates a WhatsApp account named National Consumer Helpline. Users who access the Meta-owned instant messaging platform WhatsApp can register their consumer-related complaints by chatting with this account.