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New Delhi: Delhi Police commissioner Satish Golcha has issued a standard operating procedure (SOP) to be followed for the registration and investigation of cybercrime cases registered via e-FIRs. Starting today, these can be either registered at any police station in the city or via the 1930 helpline number.According to the SOP, once a person approaches the helpdesk, a police officer will note down all the details and generate an e-FIR. This e-FIR will be forwarded automatically to the police station concerned. It will be sent to the jurisdictional ‘district cybercrime police station' for amounts involving up to Rs 25 lakh and to the crime branch (cyber cell) for complaints from Rs 25 lakh to Rs 50 lakh. For complaints above Rs 50 lakh, the e-FIR will be transferred to the special cell's intelligence fusion & strategic ops unit."After receiving the e-FIR, the investigating officer (IO) shall immediately initiate the mandatory processes, including lien marking, freezing of accounts, collecting call detail records, and obtaining CCTV footage. The IO shall inform the complainant about the registration of the e-FIR and request them to visit the police station concerned within 72 hours to sign the printed copy of the e-FIR as mandated by law," says the SOP.If the complainant does not appear within this time, the IO shall issue a notice informing them that the e-FIR shall be closed.The SOP also clarifies that the ‘series 2 complaints' being registered by citizens themselves at the portal are presently not being automatically converted into e-FIRs. "Until the process for automatic e-FIR generation for series 2 complaints is put in place, such complaints will be registered as regular FIRs at police stations concerned as per the amount siphoned."In May, the ministry of home affairs introduced an ‘e-zero FIR' initiative for cyber financial crimes as a pilot project in Delhi. This was, however, for complaints where Rs 10 lakh or more were siphoned. Now, the threshold has been reduced from Rs 10 lakh to Rs 1 lakh. Integrated help desks have been set up at all police stations to assist people.
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