Indian Consulate in Dubai issues advisory for Indians stranded in UAE; shares details on flights, visa waiver, hotels, helpline numbers

The Consulate General of India, Dubai has released an advisory to Indian citizens stranded in the UAE as flights remain affected due to the prevailing situation in the region and restrictions on airspace. Find the official advisory here.

Details of the advisory: According to the advisory, scheduled flights remain suspended. Currently, scheduled commercial flights are not operating due to the regional situation and restricted airspace. However, some airlines are operating non-scheduled commercial flights to help repatriate passengers stranded in Dubai.

Authorities said details of available flights from the UAE to India are being compiled and shared online so affected passengers can track potential travel options.





Passengers have been strongly advised not to go to the airport unless they have been directly contacted by their airline and have received a confirmed departure time.

Travelers are also encouraged to stay in touch with their airlines for the most recent updates on their travel arrangements.

Charter and non-scheduled commercial flights available

The advisory further noted that several airlines are currently operating non-scheduled or charter commercial flights from the UAE. Travellers interested in these options can check availability on the respective airlines’ official websites. These services are being introduced as part of ongoing efforts to gradually facilitate the movement of stranded passengers while airlines continue to evaluate operating conditions.

Visa fine waiver for affected travellers

UAE authorities have confirmed that visa fine waivers will apply to travellers affected by the airspace closure that began on February 28, 2026.

Under this measure, the visas will be automatically extended and will remain valid until regular flight services resume.

This measure is intended to ensure that those who were stranded by the disruption of the aviation services do not risk being penalized for overstaying their visa.

Hotels directed to extend stays without additional charges

The advisory also stated that hotels have been instructed to extend guests’ stays under the same terms and conditions as their original booking.

According to guidelines issued by the Department of Culture and Tourism – Abu Dhabi, hotels should not increase room rates or change booking conditions for stranded travellers.

Passengers facing issues with hotel extensions have been advised to contact hotel authorities directly to arrange the continuation of their stay.

Assistance for hotel stay issues

In case travellers encounter problems with their accommodation while stranded in Dubai, they can seek help from the Dubai Tourism Police (+97146096239).

Authorities said complaints can also be lodged through official channels if hotels fail to cooperate with the extension guidelines.

Local authorities will intervene if required to ensure travellers receive appropriate assistance.

Alternative travel via Oman land route

Additionally, the alert advised anyone thinking about traveling by land through Oman to check the criteria for a visa beforehand.

Passengers were warned that border crossings may experience congestion due to the high number of travellers exploring alternative routes.

Apart from the Hatta Border Crossing, travellers may also consider crossings through Al Ain.

Authorities advised travellers to ensure that drivers accompanying them have valid visas for Oman and ideally possess basic knowledge of Arabic to facilitate immigration procedures.

Emergency helplines for stranded travellers

Indian nationals in the UAE can also contact embassy and airline helplines for assistance.

Embassy & Consulate Emergency Helplines

Toll-Free Helpline: 80046342

WhatsApp: +971 543090571

Airline helpdesk numbers

Passengers can reach out to their airlines for updates on flights and travel arrangements:

Emirates: +971 600 555555

Etihad Airways: +971 600 555666

flydubai: +971 600 544445

Air Arabia: +971 600 508001

SpiceJet: +91 124 4983410 / +91 124 7101600

Air India Express (WhatsApp): +91 6360012345

Air India (WhatsApp AI): +91 96670 34444

Air India Customer Care: +91 11 6932 9333 / +91 11 6932 9999

IndiGo: +91 124 4973838 / +91 124 6173838

Indian mission monitoring situation

The Indian mission said it continues to monitor the evolving situation and will issue updates as necessary.

Indian nationals in the UAE have been advised to follow official updates through the websites of the Consulate General of India in Dubai and the Embassy of India, Abu Dhabi for the latest information regarding travel and assistance.

Travellers are also encouraged to remain in touch with airlines and local authorities as aviation operations continue to be affected by the regional crisis.Get the latest lifestyle updates on Times of India, along with Women's day wishes, messages and quotes !