Niti Aayog CEO slams Infosys for glitches on MCA website

Bengaluru: Niti Aayog CEO Amitabh Kant tore into Infosys for alleged poor performance of the ministry of corporate affairs (MCA) website which the IT services company manages. Kant’s response came following a number of complaints from businessmen, chartered accountants, company secretaries and corporate lawyers, some of whom even tweeted their grouses.

Kant responded with a tweet: “I have requested secretary, corporate affairs to take immediate action. Appears that the service provider-Infosys is the culprit.” He then sent another tweet after cross-checking with the secretary: “As service provider, Infosys has let down the country.”

When contacted by TOI, Infosys responded with a statement that said it has upgraded the MCA21 system to run on the SAP platform, which went live on March 27, 2016. “Post the go-live, over 1,183 Indian companies have been incorporated and 1,647 Limited Liability Partnerships have been registered. In addition, since March 27, 2016, there have been more than two lakh filings. Looking at the data for the week gone by in 2015 during the same week, we had an average of 8,013 filings per day (excluding the weekend) and this week the average was around 9,759 — an increase of more than 20%,” it said.


Infosys took over the MCA website three years ago from the country’s largest IT services firm, TCS. The latest breakdown of services has allegedly resulted in several companies being unable to upload and update the details on the website. Many companies said they were forced to pay fines.

The MCA website page that allows people to register companies was also not functional, some said.Shyam Sekhar, an entrepreneur, said on Twitter: “Been suffering. Made to pay fine of 18k for no fault of mine because site failed to register F32.”

Another corporate lawyer, Vinay Talwar, said that his clients are facing issues with the website and are paying fines. Several Twitter users also charged the chartered accountants’ association and company secretary associations with being silent on the issue and are coming out strongly against the company or government.

Infosys won the $50-million contract in 2012 for a period of five years. The contract required it to fully automate all processes related to enforcement and compliance under the new Companies Act. News reports suggest that during the time of transition, the MCA website had developed technical issues, which were sorted out. Last month Infosys rolled out a completely revamped MCA portal to comply with the new Companies Act.

Infosys said some technical glitches were noticed and soon rectified.

Infosys’s statement added: “As on date, the MCA21 portal is providing stakeholders all the requisite functionality. Information regarding companies incorporated in the last 30 days is available on the portal under “MCA Services”. During the first few days after migrating to the new system, there were some issues which have been sorted out. There were some delays in the incorporation of some companies due to holidays.


The ministry has made arrangements to clear the pendency by deploying additional assessment officers. This will take around 15 days to get cleared. Meanwhile we would like to state that the system is performing as expected.”