From lounges to last-minute deliveries — here's what's waiting for you at the Chhatrapati Shivaji Maharaj International Airport

Your trip starts the moment you walk into the airport, not when you board. And that is exactly why Mumbai International Airport has been quietly transforming itself into a destination that is just as much a part of the journey as the flight itself. Lounges that pamper you, your favourite food delivered to you at the boarding gate, a service that handles the airport run so you don’t have to. Here is everything worth knowing before your next flight.You know that person who just glides through the airport while you are squinting at gate signs and dragging your trolley? That experience is called Pranaam, and it is available to everyone. A dedicated officer picks you up at the kerb, takes you through check-in and security on a golf cart, and sees you all the way to your gate. On arrival, they are already at the aerobridge, waiting to escort you further. Whether you are a first-time flyer, a senior citizen wanting a fuss-free journey, or a business traveller looking to save some time, Pranaam makes the airport experience feel more exclusive and smoother. Starting at just ₹3,000 for a domestic departure, and if you have the right credit card, it might not even cost you that. Mumbai International Airport has a summer carnival going on right now, and it is exactly as fun and vibrant as it sounds. A giant retro boombox installation right inside the departure terminal where you can literally step in and transform yourself into a mango for the perfect summer photo-op. Adding to the energy, there is a mango mascot wandering the terminal, refreshing summer coolers and beverages to beat the intense heat, workshops to keep the kids busy, and a handful of deals and discounts for the avid shopper. It’s the kind of experience that makes you want to arrive at the airport way ahead of time to avoid FOMO! Airline food is not always the highlight of a trip, this is where Boarding Bites steps in. Order from your favourite eateries at the airport, such as KFC and Burger King, through the Adani One app and have it delivered straight to your seat at the boarding gate. Carry it onto the flight or eat right before you board. Either way, no sad meal trays, no regrets.No business class ticket? No problem. Several credit card programmes cover your entry to the lounge, or you can simply walk in and pay. The lounges at Mumbai Airport, both T1 and T2 are open to everyone. Walk in, find a seat, and help yourself. Domestic flyers get live chaat counters and South Indian breakfast. International travellers get an open bar, shower facilities, and a complimentary foot massage (yes, really). Just landed off a red eye? There are sleeping pods too, for when you need to feel fresh before taking on the day. Have you ever imagined that shopping at airports would be nothing but quick buys at outrageous prices? Well, the shopping scene at Mumbai International Airport is very much unlike anything else. The range of products sold in the airport includes luxury items, electronics, cosmetics, clothing and accessories, Indian handicrafts and a complete international duty-free section that includes spirits, perfumes, cosmetic necessities and chocolates, among others. Pre-orders for duty-free merchandise can be placed from anywhere and the order will be available for pickup on arrival at the airport.Hidden in Terminal 2 of the airport is an exciting discovery that you might pass by without ever realizing its value. The Artbeat of India, a 3-kilometre art wall showcasing more than 7,000 paintings, prints and mixed media art works created by various Indian artists, forms one of the longest continuous art exhibits in the world, right inside the terminal building. The art works are displayed all along the way as one travels from check-in to gate, turning the otherwise uneventful walkway journey into a memorable one.Forget bringing your charging cable? Thought of buying some painkillers? Want to grab a bite to eat for your children? Through the collaboration between Terminal 2 and Blinkit, ordering anything through the app and having them delivered right where you are in no time becomes possible, allowing you to spend the rest of your time in the airport exploring it.That’s one more thing about the items above. Everything mentioned is really nice on its own. But the reason why all of them are integrated and provide such a seamless experience is the Adani One app, and it definitely needs its own place in the spotlight here.