CHENNAI: The Chennai Metropolitan Flat Owners Welfare Association will hold a demonstration in Ashok Nagar on Wednesday demanding that the Centre increase the number of subsidized LPG cylinders from six to 15.
Association secretary P Muthukrishnan said people were struggling to manage with just six subsidized cylinders a year. "The state government or the Centre should provide more cylinders at subsidised rates."
Residents said that a lack of coordination among oil companies, distributors, delivery boys and a lack of awareness among consumers about new policies created chaos.
"Many delivery boys demand an additional amount from customers and the agencies don't respond to our complaints," said Muthukrishnan. Chandramohan, a member of the association, said, "We have decided to distribute pamphlets to all bus commuters on Wednesday on this issue."
Others said delays in delivery of cylinders, long waiting periods in getting second cylinders, over-charging and black-marketing had become common.
All India Indane Distributors' Association general secretary C G Krishnamoorthy said it was not fair to blame all distributors for the poor behaviour of a few. "They should realize we dealing with thousands of customers daily". He also promised "strict action whenever we receive a complaint."
Oil company sources said they would start issuing new connections once the de-duplication process was completed. Oil company officials has also advised consumers to keep proper records of their refill supplies and fill up the 'know your customer' form to ensure flawless service.