Gujarat chief minister directs district officials to ensure timely, fair and efficient resolution of representations received under SWAGAT

Gandhinagar: Chief minister Bhupendra Patel has directed district administrations to ensure that public grievances received under the SWAGAT initiative are resolved fairly, transparently, and within stipulated timeframe to reinforce public trust. He emphasised that rules-compliant tasks must be executed immediately, while non-permissible requests should be rejected with clear communication to prevent citizens from repeatedly visiting government offices.

The May 2026 State-Level SWAGAT session, rescheduled to Saturday due to a public holiday on Thursday, saw over 215 applicants at the CMO, while 4,020 representations across district and taluka levels were forwarded to respective departments.

Reviewing cases, the CM took a firm stance on agricultural grievances. Responding to complaints from Junagadh, Bhavnagar, and Gir Somnath farmers regarding illegal encroachments on field access roads, Patel ordered district and police authorities to clear the obstructions and take strict action against anti-social elements. For Ahmedabad farmers facing inaccessible 7/12 land records post-resurvey, he instructed the collector to rectify resurvey errors and immediately generate the necessary extracts, noting that minor issues must be resolved locally.

In Botad, the CM ordered a citizen-centric resolution for an agricultural land mutation error, ensuring the applicant wouldn’t bear stamp duty costs caused by an administrative slip. In Vadodara, he directed that certified property copies held by applicants be accepted for verification if government records are missing. Additionally, he ordered an Aravalli municipality to expedite building permissions delayed by pending development plan approvals, reinforcing a commitment to pro-people governance.