Passport office set to resume walk-in appts

Kolkata: The Regional Passport Office (RPO) in Kolkata announced the resumption of the walk-in appointment system. Starting June 15, the passport office at 4, Brabourne Road, will strictly limit walk-in entry to just three days a week — Monday, Wednesday and Friday — and narrow the window of service down to a single hour, 10 am to 11 am, said the directive issued by regional passport officer Ashish Middha. Furthermore, citizens will no longer be allowed to walk in for general passport queries or applications. The RPO has designated only three specific administrative services that qualify for walk-in entry during this hourly window. File closure for applicants needing to officially wind up or clear pending or stalled files. Passport re-dispatch collection or re-routing of an undelivered passport, provided the document has been returned to RPO Kolkata only once. Additional booklet fees for processing payments for extra passport booklets. A crucial rule for returned passports is if a passport has been returned undelivered by the postal service to the RPO more than once, it will not be eligible for the walk-in window, requiring applicants to go through standard online service channels.